Customer Service

Welcome to our Customer Service Section!

We are happy to make your Shopping experience easier.

Quick Contact Information

 

to reach us by email: agirlandherband@gmail.com

Product Availability

In stock merchandise is processed and shipped within 2-5  business days via USPS priority mail, unless otherwise noted. If you are interested in a custom order for a team, organization or club please contact us.

Product Quality

All headbands are created in Colorado by fine local seamstresses, as we believe in supporting and giving business to women in the United States. To provide the level of craftmanship, please understand that our headbands are still made in smaller quantities here in the United States, and you will not be buying one of a thousand made overseas! However, we do import our quality custom woven ribbon from overseas.

Order Processing and Delivery

We will begin processing your order as soon as we receive it, and it usually takes 5-7 business days for you to receive your shipment. We will inform you as soon as possible of any delay in shipment. Custom orders take longer to process, so please contact us with your custom order needs.

Shipping Prices

We ship via USPS Priority Mail to destinations within the United States. Priority Mail shipments should reach you within 2-3 business days after your order has been shipped.

Shipping is a flat rate of $5.50 to destinations in the United States. If you have any questions, please feel free to contact us at any time. If you would like to ship outside of the continental United States please contact us for shipping rates and to make arrangements.

Payment Options

A Girl and Her Band accepts all major credit cards via paypal. You can order online as a guest or create an account with us for secure shopping.

Sales Tax

A Girl and Her Band collects sales tax on all orders shipped within the state of Colorado.

Headband and Tee   Care Instructions

Your headbands are created with quality jacquard or woven ribbons and a moisture-wicking, antimicrobial fabric. Headbands and Tees are machine washable. We recommend washing on a delicate cycle and hanging to dry.

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